In the realm of medicine, timing and efficiency are vitally important. From collecting patient information to identifying medical emergencies, every task in a hospital, clinic, or similar medical facility needs to be swift, accurate, and compliant with state and federal regulations. For this reason, medical administrators are increasingly turning to mobile tech devices to help them collect and store information, interact with patients, diagnose health issues, and provide a safe and comfortable experience for everyone involved, from patients and families to orderlies, nurses, and doctors.
The medical kiosk is an integral but often overlooked part of modern medical practice. While medical kiosks have been around in some form or another for decades, they have taken on new functions in recent years, thanks in large part to advancing technologies. So, in today’s guide, we are going to take a closer look at medical kiosks and how they can help improve a medical facility’s workflow, budget, and patient interactions.
What Is A Medical Kiosk?
Generally speaking, a medical kiosk is any kind of station that can help doctors, nurses, or orderlies manage day-to-day tasks using a computer, iPad, or comparable tablet. This is a rather broad definition, as medical and healthcare kiosks can come in all shapes and sizes. Some are mobile while others are stationary. Some are better equipped for a small medical office while others are designed to handle the increased demands of a large hospital.
Most medical kiosks are mobile, as this works in tandem with the nature of healthcare work. Sometimes a patient on one side of a large facility needs assistance while a patient on the other end of the hospital needs to be checked in. Having more than one medical kiosk ensures that nurses and orderlies do not have to do twice as much work just to provide quality care to their patients.
Regardless of the environment, most medical-grade kiosks need to have a few essential elements to fulfill their primary function. First and foremost, these types of medical stations need to have some kind of mounting kit or standalone kiosk to hold a tablet or computer. This way, both medical professionals and patients can use the device to input or evaluate important information. Additionally, mobile medical kiosks often have space to place additional equipment or sanitary products like anti-microbial hand sanitizer and soap dispensers.
Patient Check-In Kiosks
Medical kiosks can serve different functions based on how they are designed, where they are placed, and the needs of the individual facility. One common type of kiosk for healthcare facilities is the medical check-in kiosk. Essentially, this provides a station either in the lobby or waiting room for the patient sign-in process. With an electronic patient check-in station, you help save the time needed for nurses or secretaries to juggle multiple patient check-ins at the same time while also trying to fulfill their other duties.
A self-check-in kiosk also ensures that the info provided is automatically submitted into your clinic or facility’s database. Traditionally, patients enter, approach the front desk, provide their names, and fill out forms while they wait to see a doctor. Then, the attending nurse or staff member has to manually input that information from the forms into the facility’s virtual system. With a patient check-in kiosk, this process is made much more efficient and user-friendly, as the patient can input all of their information and check in without having to go through multiple steps.
This is not to say that check-in kiosks will completely eliminate the need for a front-desk nurse or secretary. Many older patients or patients with physical disabilities may struggle to use a medical kiosk, in which case a staff member can come to help them complete the check-in process. However, for the vast majority of facilities, having at least one check-in kiosk will greatly increase workflow efficiency and make check-in a breeze for many patients.
Since the onset of the COVID-19 pandemic, telemedicine has become an increasingly safe and popular option for both patients and medical professionals. Telemedicine allows doctors and patients to interact virtually through video calls. Patients can discuss any issues or symptoms they are experiencing with their doctor, and their doctor can provide a diagnosis, prescription, or treatment plan. With hospitals that are increasingly understaffed, telemedicine may just become the most common form of healthcare in the years to come.
So, what does all of this have to do with medical kiosks? The fact is that most doctors and medical professionals are being pulled in a thousand different directions at the same time. They have a lot of patients to see, forms to fill out, data to evaluate, and the list goes on and on. A telehealth kiosk gives doctors the ability to have a quiet, private discussion with their patients from virtually any location. Rather than a doctor having to be seated in his or her personal office to have a video call from their work computer, they can use a telemedicine kiosk to work from home or any private space in a healthcare facility.
To make telemedicine kiosks even more useful, they can be equipped with important devices and equipment that can help doctors evaluate their patient’s needs — even from a distance. Mobile medical devices, as well as reference material for the patient’s medical history, can ensure that doctors are prepared for every telehealth session. Naturally, a high-quality tablet or computer with headphones and video capabilities is also essential. This way, patients who have trouble leaving their homes or are currently contagious can talk to their doctors from a distance.
As previously mentioned, medical kiosks and medical workstations are essential for just about any modern medical facility. They are particularly important in larger hospitals, where medical equipment must be moved from one room to another on a regular basis. A hospital workstation on wheels is also extremely versatile, as it can be used for a variety of purposes, from delivering food trays to checking patients’ blood pressure.
Since they are so versatile, it is important to note that there are many kinds of medical workstations on wheels that serve different purposes. The vast majority of medical workstations have multiple functions. Perhaps they have an EKG machine to check for any heart conditions, a tablet to record important data, a storage basket for sanitary equipment (like extra masks or gloves), as well as additional devices based on the needs of patients in a given area of the facility.
In any case, it is impossible to overstate the importance of a medical mobile workstation. Without them, medical professionals would have to move individual devices one by one to each patient’s room. Moreover, they would have to record information on handheld devices, which could easily get lost or broken if not connected to a medical computer workstation. Just as a patient check-in kiosk helps improve workflow efficiency, a medical workstation ensures that doctors, nurses, and orderlies can conduct tests, record information, and treat patients with the solutions they need simply by bringing in a cart with all of the necessary equipment and data right at their fingertips.
We hope you found our medical kiosk guide both useful and informative. Are you ready to start shopping for a medical kiosk for your clinic or healthcare business? If so, be sure to reach out to the experts at CTA Digital today!