Medical Kiosk Guide

In the realm of medicine, timing and efficiency are vitally important. From collecting patient information to identifying medical emergencies, every task in a hospital, clinic, or similar medical facility needs to be swift, accurate, and compliant with state and federal regulations. For this reason, medical administrators are increasingly turning to mobile tech devices to help them collect and store information, interact with patients, diagnose health issues, and provide a safe and comfortable experience for everyone involved, from patients and families to orderlies, nurses, and doctors.

The medical kiosk is an integral but often overlooked part of modern medical practice. While medical kiosks have been around in some form or another for decades, they have taken on new functions in recent years, thanks in large part to advancing technologies. So, in today’s guide, we are going to take a closer look at medical kiosks and how they can help improve a medical facility’s workflow, budget, and patient interactions.

What Is A Medical Kiosk?

Generally speaking, a medical kiosk is any kind of station that can help doctors, nurses, or orderlies manage day-to-day tasks using a computer, iPad, or comparable tablet. This is a rather broad definition, as medical and healthcare kiosks can come in all shapes and sizes. Some are mobile while others are stationary. Some are better equipped for a small medical office while others are designed to handle the increased demands of a large hospital.

Most medical kiosks are mobile, as this works in tandem with the nature of healthcare work. Sometimes a patient on one side of a large facility needs assistance while a patient on the other end of the hospital needs to be checked in. Having more than one medical kiosk ensures that nurses and orderlies do not have to do twice as much work just to provide quality care to their patients.

Regardless of the environment, most medical-grade kiosks need to have a few essential elements to fulfill their primary function. First and foremost, these types of medical stations need to have some kind of mounting kit or standalone kiosk to hold a tablet or computer. This way, both medical professionals and patients can use the device to input or evaluate important information. Additionally, mobile medical kiosks often have space to place additional equipment or sanitary products like anti-microbial hand sanitizer and soap dispensers.

Patient Check-In Kiosks

Medical kiosks can serve different functions based on how they are designed, where they are placed, and the needs of the individual facility. One common type of kiosk for healthcare facilities is the medical check-in kiosk. Essentially, this provides a station either in the lobby or waiting room for the patient sign-in process. With an electronic patient check-in station, you help save the time needed for nurses or secretaries to juggle multiple patient check-ins at the same time while also trying to fulfill their other duties.

A self-check-in kiosk also ensures that the info provided is automatically submitted into your clinic or facility’s database. Traditionally, patients enter, approach the front desk, provide their names, and fill out forms while they wait to see a doctor. Then, the attending nurse or staff member has to manually input that information from the forms into the facility’s virtual system. With a patient check-in kiosk, this process is made much more efficient and user-friendly, as the patient can input all of their information and check in without having to go through multiple steps.

This is not to say that check-in kiosks will completely eliminate the need for a front-desk nurse or secretary. Many older patients or patients with physical disabilities may struggle to use a medical kiosk, in which case a staff member can come to help them complete the check-in process. However, for the vast majority of facilities, having at least one check-in kiosk will greatly increase workflow efficiency and make check-in a breeze for many patients.

Telemedicine Kiosks

Since the onset of the COVID-19 pandemic, telemedicine has become an increasingly safe and popular option for both patients and medical professionals. Telemedicine allows doctors and patients to interact virtually through video calls. Patients can discuss any issues or symptoms they are experiencing with their doctor, and their doctor can provide a diagnosis, prescription, or treatment plan. With hospitals that are increasingly understaffed, telemedicine may just become the most common form of healthcare in the years to come.

So, what does all of this have to do with medical kiosks? The fact is that most doctors and medical professionals are being pulled in a thousand different directions at the same time. They have a lot of patients to see, forms to fill out, data to evaluate, and the list goes on and on. A telehealth kiosk gives doctors the ability to have a quiet, private discussion with their patients from virtually any location. Rather than a doctor having to be seated in his or her personal office to have a video call from their work computer, they can use a telemedicine kiosk to work from home or any private space in a healthcare facility.

To make telemedicine kiosks even more useful, they can be equipped with important devices and equipment that can help doctors evaluate their patient’s needs — even from a distance. Mobile medical devices, as well as reference material for the patient’s medical history, can ensure that doctors are prepared for every telehealth session. Naturally, a high-quality tablet or computer with headphones and video capabilities is also essential. This way, patients who have trouble leaving their homes or are currently contagious can talk to their doctors from a distance.

Medical Workstations

As previously mentioned, medical kiosks and medical workstations are essential for just about any modern medical facility. They are particularly important in larger hospitals, where medical equipment must be moved from one room to another on a regular basis. A hospital workstation on wheels is also extremely versatile, as it can be used for a variety of purposes, from delivering food trays to checking patients’ blood pressure.

Since they are so versatile, it is important to note that there are many kinds of medical workstations on wheels that serve different purposes. The vast majority of medical workstations have multiple functions. Perhaps they have an EKG machine to check for any heart conditions, a tablet to record important data, a storage basket for sanitary equipment (like extra masks or gloves), as well as additional devices based on the needs of patients in a given area of the facility.

In any case, it is impossible to overstate the importance of a medical mobile workstation. Without them, medical professionals would have to move individual devices one by one to each patient’s room. Moreover, they would have to record information on handheld devices, which could easily get lost or broken if not connected to a medical computer workstation. Just as a patient check-in kiosk helps improve workflow efficiency, a medical workstation ensures that doctors, nurses, and orderlies can conduct tests, record information, and treat patients with the solutions they need simply by bringing in a cart with all of the necessary equipment and data right at their fingertips.

We hope you found our medical kiosk guide both useful and informative. Are you ready to start shopping for a medical kiosk for your clinic or healthcare business? If so, be sure to reach out to the experts at CTA Digital today!

iPad Kiosks – 10 Things To Look For When Buying

An increasing number of businesses are turning to tablets and iPads to fulfill their everyday needs. Not only does touch-screen technology make it faster for employees to complete various tasks, but it can also reduce staffing costs for business owners. Rather than having a person to manage walk-in customers, why not simply have an iPad at the ready where consumers can place an order or select the nature of their appointment?

For this reason, iPad kiosks have become a very popular way to make new technology readily available to both staff and customers alike. Not only are they practical and cost-effective, but iPad kiosks can also help your business look and feel more modern. However, this doesn’t mean that you should rush out and order the first kiosk that you can find. In fact, there are various factors that you should consider before buying one or more iPad kiosks for your business.

Anti-Theft Security

Having high-quality tech visible and readily available to the public requires you to take on a certain degree of risk. There is always the chance that a thief could come along to try to steal the tablet or the entire kiosk. Consequently, anti-theft security measures like a security mount or security stand should be at the top of your checklist. Even after business hours, you will want a way to secure your iPad kiosk with a lock. Fortunately, there are various locking mechanisms that are compatible with kiosks and allow you to protect your property in a matter of seconds.

Kiosk Mounting Style

There are several different kiosk mounting styles and dozens of variations on these styles to meet the needs of you, your staff, and your customers. For example, if you want to have an iPad available on a desk at the entrance of your business, you can opt for an iPad kiosk desk stand. Alternatively, you may want to actually mount your iPad to the wall or an existing structure in your business. In this case, you have various wall mount options, clamp mounts, and mullion mounts. For medical facilities, you can even mount your iPad to a movable desk for easier mobile access.

However, the vast majority of companies like to have a standard iPad floor kiosk that really stands out and creates a clear flow of foot traffic for incoming customers. A floor stand does not take up a lot of space, but it gives everyone easy access to the tablet whenever they need it. You can either get a fixed floor stand or a readily movable stand for greater customization options in your business floor plan.

Adjustability

Adjustability can make a huge difference in the overall performance of your iPad kiosk. For example, taller or shorter customers may want angle adjustment capabilities to fit their needs. You can also solve this issue with a telescoping pole for iPad stands. Alternatively, if you want an iPad kiosk that can be rotated easily, you will want to look for a stand or mount with a 360-degree swivel. This is useful if you plan on using POS on your iPad and want staff to be able to look at the device before turning it to the customer for signatures, payments, or final approvals.

Fixed Location Or Moveable

Choosing between a moveable iPad kiosk or a kiosk in a fixed location is a difficult decision. Ultimately, it will come down to the kind of business you run and how your staff or customers interact with the iPad. If you use the iPad to swipe cards for payment, you may want it in a fixed location at the checkout area. On the other hand, if you need to bring the iPad to people in different rooms or areas of your business, you will almost certainly want a rolling kiosk with wheels. This way, you have an entire moving “station” that is designated for the iPad, which greatly reduces the risk of misplacing the iPad or having it damaged in transit from one spot to another.

Device Compatibility

Apple and other tablet manufacturers come out with new devices nearly every year. Sometimes, the size differences are minor, but other times, they could present a challenge to business owners who already have a kiosk. Therefore, you will want a kiosk that works with as many different models as possible. Moreover, if you plan on upgrading your iPad or tablet on a regular basis, you will want to ensure that your kiosk will remain compatible with new models as they come out. This usually means that you will need to have a mount that can handle iPads and tablets of varying sizes.

Durability/Material

There is nothing worse than getting a stand or mount for an expensive device, only to have it break within a matter of weeks or months, potentially damaging your device in the process. For this reason, you should always evaluate the durability and the quality of the materials used to make your kiosk. Just doing a little extra research before you make your purchase could save you a lot of time and money in the future.

Splash-Proof

While it is not as common to have iPad kiosks outdoors or in areas close to water, you never know when a sudden accident could happen. A customer could spill a drink on your iPad kiosk, and if it is not splash-proof or water-resistant, you may have to pay out of pocket to replace your tablet (and even your kiosk). Thankfully, you can easily find water-resistant kiosks and mounts for your iPad.

Customization

In many cases, an iPad kiosk is one of the first things that a customer will see when they enter your store. So, why not customize it to fit the style of your business and your personal tastes? With most iPad kiosk vendors, you don’t get this kind of customization option when you place an order, but with CTA Digital, you can customize your kiosk to meet your specific wants and needs.

Branding

Naturally, just about every part of your business should reflect your brand in a positive light. However, it is not always easy to find spaces to promote and customize your brand identity (logos, contact info, etc). This is why it is a good idea to look for iPad kiosk providers like CTA Digital that offer customization options like custom printing or engraving to enhance your in-store branding.

Reputation

Finally, and perhaps most importantly, you should always do a bit of research on a provider before buying any important products for your business. This includes iPad kiosks. If a company has a lot of negative reviews or virtually no online presence, you may want to think twice about working with them. Additionally, while doing your research, there are a few important questions to ask. For example, does the company stand firmly behind the quality of its products? Does the company have the staying power to provide customer support in a few years’ time? Finally, do other people and businesses look upon the business favorably? Fortunately, with CTA Digital, the answer to all of these questions is “yes.”

We hope you found our iPad kiosks purchasing guide both useful and informative. Are you ready to start shopping for an iPad or tablet kiosk for your business? If so, be sure to reach out to the experts at CTA Digital today!